Be Faithful to Your Duties
Thereby Contributing to the Company and the Overall Good of Society
Toyota founder Sakichi Toyoda believed in the importance of contributing to society. He knew that activity for activity’s sake wasn’t useful and that business activity only made sense if every individual within the society progressed. He embodied that idea throughout his life as the inventor of products and services that improved life for his family, neighbors, and ultimately the world at large.
At Toyota Industries Commercial Finance, a core value, rooted in the Toyoda Precepts, is to “be faithful to your duties, thereby contributing to the company and to the overall good of society.” When our associates embrace this philosophy, they act together with consistency, loyalty, and integrity to help the company reach its goals.
We demonstrate this core value by focusing on the same vision, mission, and purpose. However, each person executes this value autonomously and differently according to one’s role. Our leaders create a culture that fosters faithfulness and a commitment to the work and to the team. To amplify faithfulness and in accordance with company values, in making decisions they consider the impact on the entire organization and society at large.
We deliberately cultivate an atmosphere in which it is easy for associates to voice their thoughts and opinions—even if it means they are delivering unfavorable but crucial information that will ultimately move the company toward a more positive path. Being faithful to one’s duties entails making sure that the work is approached properly: through prioritizing tasks and then improving on them or eliminating those that aren’t contributing to a positive experience.
For all associates, the expectation to “be faithful to your duties” includes cooperating with colleagues and offering suggestions for improvement, realizing that each voice is as vital as any other in making a constructive difference.
One impediment to being faithful in one’s duties is fear of failure. This can cause people to hide mistakes and delays or rely on convenient data at hand that supports the current trajectory, so they proceed with their work without questioning it. Being faithful to your duties means you won’t cling to what you want something to be but will adapt your work to what it should be for the good of all. At Toyota Industries Commercial Finance, failures that result from reasonable and good faith decisions are viewed as investments in our future success.