News Article

TICF’s Response to covid-19

In March, Toyota Industries Commercial Finance (TICF) made the decision to enact several changes to protect the health and safety of our associates. At the same time, TICF remains steadfastly focused on driving innovation that serves you and our mutual customers – supporting the business we’ve earned while delivering solutions that help contribute to  sustainable growth for all of us as we navigate this challenging environment together.

We maintain our commitment to you that, despite this crisis, our day to day business is not interrupted. We’re continuing to monitor our service ratio to best serve our customers.

We’re also working tirelessly to develop programs and services to  help you maximize the value of every sales opportunity and, most important, support customers impacted by COVID-19. To that end, we’ve established various new relief programs and resources available for TICF customers. Please contact your Toyota Forklift or Hino Truck dealership or your TICF Relationship Manager to learn more.

If you’re a current TICF customer impacted by COVID-19, please contact our Customer Service Team at 1-800-541-2315 for assistance.

This remains a dynamic situation. We think about our customers daily and wish good health and wellness to everyone as we adjust to the realities of this global pandemic.

Together we are one, One Toyota, and together we will get through this challenge.