TICF Leadership Team Pictured Above (L-R): Bill Borris, Mark Thompson, Mary K. Trostmann-Tully, Michael Schultze, Duane Goldsworthy, Mark Taggart, Tania Sode, Janie Miller, Sheena Seger, Jack Pellegreen, John Crews, and Mario Delfin


Toyota Industries Commercial Finance (TICF) announces leadership changes that underscore the company’s commitment to maintaining an unwavering focus on delivering top-notch service and helping their valued dealers, customers, and OEM partners grow.

Mark Taggart will take on an expanded role within the Toyota Industries’ group of companies while still maintaining responsibilities for TICF.  Effective April 1, 2024, Mark will be the Chief Financial Officer for Toyota Material Handling North America while also continuing as Chairman of TICF.

As a result of Mark’s expanded role, John Crews, General Counsel, Secretary, and Chief Compliance Officer, will become the President of TICF, effective April 1, 2024.

Since joining TICF in 2020, John has been a trusted advisor to me on legal and compliance matters and strategic and operational issues across the TICF enterprise. John is a leader who cares deeply about the associates at TICF, is an exemplary role model of our core values, and skillfully balances what is best for our associates, customers, dealers, and partners in all his decision-making. I am thrilled for TICF as John steps into his new role – TICF is lucky to have him at the helm!”

Mark Taggart, TICF Chairman

Additional changes effective immediately include Mark Thompson being promoted to the role of Vice President of Operations.  Mark joined TICF in March 2020, following 30 years with Toyota Financial Services in various sales, risk, and operational leadership roles.  Sheena Seger will assume responsibility for the TICF Risk Department as Chief Risk Officer in addition to her current role as Chief People & Culture Officer. Sheena joined TICF in January 2022 following more than 15 years with Toyota Industries North America and Toyota Material Handling after beginning her career in Public Accounting with Ernst & Young.  Duane Goldsworthy will take over the TICFC and TICL Board of Director Positions from Mark Thompson, expanding his responsibility into Canada and Mexico. Duane joined TICF in July 2022 from Toyota Financial Services, where he spent over 25 years in various leadership positions.